It is really important for us to hear what you think about our services and our plans for the future.
When there are specific consultations happening, we will put information and links on this page so that you can tell us what you think...
Sheffield City Council wants to get things right first time for its customers. The Council wants to make sure that its customers, local people and businesses influence the things it does and how services are shaped.
With the help of its customers Sheffield City Council has come up with a new plan for how to do this.
The new plan wants to make sure that:
- Customers, local people and businesses can tell us what services they need, and give us feedback on services we provide so we can act on this.
- People can access services, where, when and in ways that are best for them. This includes services we provide or services one of our partners provides.
- Services are set up in a way that meets the needs of individuals.
- We are communicating with and representing the needs of Sheffield people, so that people know what services are available to them and how they can access them
How can I find out more?
The strategy can be downloaded at the bottom of this page. Or if you would like to request the strategy in an alternative format please contact Marie Birks on 0114 2734072
Some questions to think about:
Sheffield City Council would really like to hear what people from the learning disabilities partnership think about the new plan and would like you to answer these questions:
- What things do you think we need to do differently in order to make sure we are focussed on our customers?
- What do you think we could do to make services more accessible to you and to meet your needs better?
- How could we communicate better with you about the services we provide?
- We want to hear from you about how we can improve our services; how would you like us to do this?
- What examples of excellent services can you think of that we can learn from?
How to send in your answers?
Please send your replies, or anything else you would like to say to customerfocusconsultation@sheffield.gov.uk or phone Marie Birks on 0114 2734072
All replies to be received before 31 August 2010
The Department of Health is a part of the Government and they would like to find out your ideas about how to make the Carers Strategy work well.
The strategy has 5 main things that The Department of Health want to do to support carers.
- Carers to have respect and support from services
- Carers to have their own life
- Carers to have enough money
- Carers to stay well
- Children and young people who are carers
How can I find out more?
You can visit the Government website for full details of the Carers Strategy
Or download the Carers Strategy at the bottom of this page.
How to send in your answers?
If you would like to have your say, please complete the easy read “template for response” at the bottom of this page.
Send in your views by email to carersevidence@dh.gsi.gov.uk
Or post to:
Carers Evidence Carers Strategy Team,
Department of Health Area 116,
First Floor Wellington House
133-155 Waterloo Road
London
SE1 8UG
All replies to be received before 20 September 2010.
Sheffield City Council has asked Social Research Associates (SRA) to find out more about taxi services in Sheffield for people with disabilities and mobility difficulties.
The things that the SRA find out will help them write a report for the Council, to say how the taxi service in Sheffield can be made better.
SRA would like people to complete a survey telling them your views and experiences of taxis.
How to?
If you would like to have your say, please click on this link: http://81.136.195.38/surveys/taxi.htm.
If you would like a paper copy of the survey or you have any questions, please contact Nick Mills:
You can also make a compliment, comment or complaint about any service you get from the Joint learning Disabilities Service by filling in the Sheffield City Council 'Tell us what you think' form
We are always looking for ways that we can make this website better. Tell us what you think of it by filling in our 'Feedback Form'.
Follow this link to: http://www.signpostsheffield.org.uk/feedback-form
