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Our standards

The Joint Learning Disabilities Services strives to work to high standards with the best outcomes possible for people who use our services. We are also committed to improving standards and outcomes for service users.

Our standards

"Your Service Charter" is a booklet that tells you about our standards for the help we give you and your family.

If you get help from the Joint Learning Disabilities Service, you should be given a copy of this booklet. You can also download the booklet from this webpage. Follow this link to the bottom of the page to download the "Your Service Charter" booklet.

We also have standards about our conduct and behaviour both in service and when we visit you a home. These are also available for you to read at the bottom of the page.

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Tell us what you think

If you don't think we meet our standards you can speak to the manager or staff of the service. They will do all they can to sort out any problems.

To find out more about making a complaint, please visit our Tell us what you think page

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Our plans (strategies)

The Joint Learning Disabilities Service has developed big plans (strategies) for how we will improve services for people with a learning disability for the future. Visit the Our Plans page to find out more...

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